Retail Experience Specialist

R551US The Finish Line, Inc.; Orlando (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Career Growth

Dynamic Environment

DE&I Initiatives

Job summary

The Finish Line, Inc. is seeking an Associate in Orlando to assist with daily operations and deliver exceptional customer experiences, shaping store success and contributing to company growth.

You will help create an engaging shopping environment, drive sales, and participate in inventory, visual merchandising, and daily store tasks. Availability on weekends/holidays is required, with a focus on reliable, friendly service.

Qualifications

• Experience in retail or similar role is preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Positive attitude, reliability, and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals.

Skills

Customer experience

Sales & performance

Operational excellence

Team collaboration

Flexibility

Communication & collaboration

Positivity & reliability

Tech-savvy (POS)

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate in Orlando to assist with daily operations and deliver exceptional customer experiences, shaping store success and contributing to company growth.

You will help create an engaging shopping environment, drive sales, and participate in inventory, visual merchandising, and daily store tasks. Availability on weekends/holidays is required, with a focus on reliable, friendly service.