Retail Customer Experience Associate

R551US The Finish Line, Inc.; Orlando (FL); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Competitive pay & benefits

Retirement plans

Employee discounts

Career growth

Diversity & Inclusion

Job summary

The Finish Line, Inc. is seeking a Store Associate in Orlando to deliver outstanding customer experiences and contribute to daily store operations. You will assist with sales, inventory, visual merchandising, and maintaining a welcoming shopping environment.

Ideal candidates bring retail or similar experience, strong communication skills, and a customer-centric mindset. Flexibility for weekends and holidays is expected in a dynamic retail setting with opportunities for growth.

Qualifications

• Experience in retail or similar role with sales targets preferred.
• Passion for delivering outstanding customer service.
• Strong interpersonal and communication skills.
• Able to work in a fast-paced environment and manage multiple tasks.
• Positive attitude, reliability and strong work ethic.
• Willingness to work flexible hours including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipment workflow, order fulfillment and store maintenance.
• Collaborate with team to achieve store sales and operational goals and follow store policies.
• Assist with other duties and projects as required.

Skills

Retail experience

Customer service

Communication

Team collaboration

Flexible hours

POS systems

Attention to detail

Tools

POS systems

Job description

The Finish Line, Inc. is seeking a Store Associate in Orlando to deliver outstanding customer experiences and contribute to daily store operations. You will assist with sales, inventory, visual merchandising, and maintaining a welcoming shopping environment.

Ideal candidates bring retail or similar experience, strong communication skills, and a customer-centric mindset. Flexibility for weekends and holidays is expected in a dynamic retail setting with opportunities for growth.