Customer Experience Specialist - Onsite (Full-Time)

Banque Internationale à Luxembourg (Suisse) SA; Lebanon (TN); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

HSA contribution matching

401(k) Retirement – employer match

Job summary

Permobil is seeking a Customer Experience Representative to join our Lebanon, TN or New Berlin, WA team. You will assist customers, sales reps, and end users with timely, professional support.

The role requires 2–4 years in customer support, a high school diploma, English proficiency, and strong multitasking abilities in a fast-paced environment. This is a full-time, onsite position with daytime hours.

Qualifications

• 2-4 years of customer support experience.
• High school diploma or GED.
• Call center experience is a plus.
• Proficiency in English (written and oral).
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Process quotes, orders, and returns as applicable within the region.
• Build sustainable relationships with customer accounts through open communication.
• Handle customer complaints and provide timely solutions and follow-up.
• Support Customer Experience teams as needed.
• Collaborate with Sales, Transportation, and Production Planning.

Skills

Customer support

English proficiency

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Acrobat

Job description

Permobil is seeking a Customer Experience Representative to join our Lebanon, TN or New Berlin, WA team. You will assist customers, sales reps, and end users with timely, professional support.

The role requires 2–4 years in customer support, a high school diploma, English proficiency, and strong multitasking abilities in a fast-paced environment. This is a full-time, onsite position with daytime hours.