Customer Experience Specialist – Licensing & Retail

basspro; Dundee (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Dundee, MI is seeking a Customer Relations Associate to greet customers, assist with purchases, and ensure a welcoming shopping experience. You will help customers find products, answer questions, and promote store programs while delivering friendly service.

Responsibilities include handling returns, processing refunds or exchanges, maintaining a clean, organized sales floor, and staying informed about promotions and safety policies.

Qualifications

• High school diploma or equivalent required.
• Ability to operate POS register system.
• Friendly, professional communication with customers.

Responsibilities

• Greet customers entering the store and provide friendly assistance.
• Handle merchandise returns and process refunds/exchanges.
• Assist customers with product selection and purchases.
• Maintain clean, stocked work areas and follow company procedures.
• Secure firearms with trigger locks as required.

Skills

Customer service

Communication

POS system

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Dundee, MI is seeking a Customer Relations Associate to greet customers, assist with purchases, and ensure a welcoming shopping experience. You will help customers find products, answer questions, and promote store programs while delivering friendly service.

Responsibilities include handling returns, processing refunds or exchanges, maintaining a clean, organized sales floor, and staying informed about promotions and safety policies.