Customer Experience Specialist – Insurance & Growth Path

Joe Baker - State Farm Agent; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Baker - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of the insurance agency. As part of the team, you will enhance your career by resolving inquiries, coordinating with team members, and attending to community needs.

The ideal candidate will possess strong communication skills and attention to detail, with opportunities for advancement within the company. Join us if you are customer-focused!

Qualifications

• Strong communication and interpersonal skills necessary for customer interaction.
• Detail-oriented candidate who can manage multiple tasks effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Joe Baker - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of the insurance agency. As part of the team, you will enhance your career by resolving inquiries, coordinating with team members, and attending to community needs.

The ideal candidate will possess strong communication skills and attention to detail, with opportunities for advancement within the company. Join us if you are customer-focused!