Customer Experience Specialist – Insurance & Growth Path

Joe Baker - State Farm Agent; Oklahoma City (OK); Presencial; USD 30.000 - 45.000; Tempo integral

Benefícios oferecidos por esta vaga

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Resumo da vaga

Joe Baker - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of the insurance agency. As part of the team, you will enhance your career by resolving inquiries, coordinating with team members, and attending to community needs.

The ideal candidate will possess strong communication skills and attention to detail, with opportunities for advancement within the company. Join us if you are customer-focused!

Qualificações

• Strong communication and interpersonal skills necessary for customer interaction.
• Detail-oriented candidate who can manage multiple tasks effectively.
• Previous experience in customer service is preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Descrição da vaga

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Joe Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.