Client Relations & Retention Specialist

Bryan Couey - State Farm Agent; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryan Couey - State Farm Agent in Atlanta, Georgia is seeking a Client Relations Representative. In this role, you will generate exceptional client experiences and support the growth of a successful insurance agency.

Key responsibilities include managing customer inquiries, maintaining client records, and coordinating with team members to enhance customer satisfaction. Ideal candidates are customer-focused, empathetic, and ready for opportunities to grow within the company.

Qualifications

• Strong communication and problem-solving skills are crucial.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Calmness in high-stress situations

Job description

Bryan Couey - State Farm Agent in Atlanta, Georgia is seeking a Client Relations Representative. In this role, you will generate exceptional client experiences and support the growth of a successful insurance agency.

Key responsibilities include managing customer inquiries, maintaining client records, and coordinating with team members to enhance customer satisfaction. Ideal candidates are customer-focused, empathetic, and ready for opportunities to grow within the company.