Customer Experience Specialist – Inbound Calls

Be A Mister; Ohio; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Weekly bonus potential

Medical, dental, vision and life

401(k) with 4% match

PTO

Job summary

Trades Holding Company is hiring a First Impression Representative to create outstanding customer experiences. You’ll handle calls, identify needs, document interactions in CRM, and help customers get the services they need.

The role requires a friendly demeanor, strong communication, and the ability to multitask in a fast-paced environment. Evening and weekend shifts are required, with weekly pay and benefits.

Qualifications

• Customer service or call center experience preferred.
• Strong communication & multitasking skills.
• Tech-savvy and comfortable in a fast-paced environment.
• Flexible schedule (evenings & weekends required).

Responsibilities

• Handle inbound/outbound calls with professionalism.
• Identify needs, solve problems, and upsell when appropriate.
• Document interactions in CRM systems.
• Deliver fast, friendly, and effective service every time.

Skills

Customer service

Communication

Multitasking

Tech-savvy

Flexible schedule

Tools

CRM software

Job description

Trades Holding Company is hiring a First Impression Representative to create outstanding customer experiences. You’ll handle calls, identify needs, document interactions in CRM, and help customers get the services they need.

The role requires a friendly demeanor, strong communication, and the ability to multitask in a fast-paced environment. Evening and weekend shifts are required, with weekly pay and benefits.