Customer Experience Specialist (In-Store)

PLS; Ontario (CA); On-site; USD 24,617 - 26,449; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Vacation

Job summary

PLS is seeking Customer Service Representatives in Ontario, California. The role is pivotal in delivering exceptional customer service and educating clients about products and services. Responsibilities include maintaining compliance with regulations and maintaining a clean store environment.

Ideal candidates should have prior customer service experience and be detail-oriented. The position demands flexible hours, including mornings, evenings, weekends, and holidays. Benefits include medical and 401(k) options, alongside ongoing training.

Qualifications

• Previous customer service experience in hospitality, retail, or related fields is preferred.
• Professional appearance and demeanor required.
• Fluency in English is mandatory; bilingualism in Spanish is a plus.

Responsibilities

• Provide outstanding customer service to ensure customer satisfaction.
• Educate customers on products and services.
• Accurately complete transactions while adhering to regulations.

Skills

Customer service experience

Ability to engage with customers

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is seeking Customer Service Representatives in Ontario, California. The role is pivotal in delivering exceptional customer service and educating clients about products and services. Responsibilities include maintaining compliance with regulations and maintaining a clean store environment.

Ideal candidates should have prior customer service experience and be detail-oriented. The position demands flexible hours, including mornings, evenings, weekends, and holidays. Benefits include medical and 401(k) options, alongside ongoing training.