Customer Experience Specialist II - Aesthetics

Allergan Aesthetics, an AbbVie Company; Austin (TX); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Allergan Aesthetics, an AbbVie company, seeks a Customer Experience Representative to handle inquiries about orders, pricing, and credits. You will process emails and faxes, ensuring accurate order placement and timely resolutions while maintaining professional customer interactions.

Ideal candidates will have an Associate or high school diploma and be proficient with MS Office and CRM tools. Experience in medical aesthetics or pharma is a plus, with opportunities for growth within a global team.

Qualifikationen

• Associates or equivalent work experience required.
• Strong communication and multitasking abilities essential.
• Experience with MS Office and CRM tools preferred.

Aufgaben

• Handle 60–80 customer inquiries daily regarding orders, status, returns and pricing.
• Resolve issues to ensure on-time order processing and customer satisfaction.
• Collaborate with Sales and Operations to support service levels and order accuracy.

Kenntnisse

Attention to detail

Effective communication

Multitasking

Ausbildung

Associate or High School Diploma

Tools

MS Office

SAP

CRM

Salesforce

Business Systems

Jobbeschreibung

Allergan Aesthetics, an AbbVie company, seeks a Customer Experience Representative to handle inquiries about orders, pricing, and credits. You will process emails and faxes, ensuring accurate order placement and timely resolutions while maintaining professional customer interactions.

Ideal candidates will have an Associate or high school diploma and be proficient with MS Office and CRM tools. Experience in medical aesthetics or pharma is a plus, with opportunities for growth within a global team.