Customer Experience Specialist — Growth & Impact

Michael Wegner - State Farm Agent; Madison (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Wegner - State Farm Agent in Madison, Wisconsin is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate will possess strong communication skills and a customer-focused approach, managing inquiries and coordinating with team members.

Join a team that values empathy and internal growth, offering benefits such as a competitive salary, flexible schedule, and health insurance for committed individuals.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Michael Wegner - State Farm Agent in Madison, Wisconsin is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate will possess strong communication skills and a customer-focused approach, managing inquiries and coordinating with team members.

Join a team that values empathy and internal growth, offering benefits such as a competitive salary, flexible schedule, and health insurance for committed individuals.