Customer Experience Specialist – Growth & Bonus Potential

Marlene Bach; Haslett (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Performance bonus

Competitive salary

Training & development

Job summary

Marlene Bach - State Farm Agent is seeking a friendly Customer Service Representative to deliver outstanding service to local residents and policyholders. You will handle inquiries, build relationships, and support a growing insurance and financial services business.

You will coordinate with team members, maintain records, and assist customers with applications and policy changes. Training and development are available, with opportunities for advancement and performance-based bonuses.

Qualifications

• Dedicated to customer service and helping clients.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Attention to detail

Experience in customer service

Job description

Marlene Bach - State Farm Agent is seeking a friendly Customer Service Representative to deliver outstanding service to local residents and policyholders. You will handle inquiries, build relationships, and support a growing insurance and financial services business.

You will coordinate with team members, maintain records, and assist customers with applications and policy changes. Training and development are available, with opportunities for advancement and performance-based bonuses.