Customer Experience Specialist — Growth & Benefits

Planet Fitness; Limerick (Montgomery County); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

PTO

401K

Health Insurance Options

Basic Life Insurance

Short-Term Disability

Employee Assistance Program

Free PF Black Card Membership

Job summary

Planet Fitness in Limerick, PA is hiring a Customer Service Representative. The role requires friendly phone etiquette, member greetings, tour sign-ups, and assistance with amenities. You will handle transactions at the POS and promote PF classes, contributing to a clean and safe club.

Eligible applicants should have customer service experience, be 18+, and possess basic computer skills. This is a full-time, on-site position with a supportive team environment.

Qualifications

• Customer service experience is required.
• High school diploma or GED preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to current and new members.
• Provide a clean, sanitized, and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma/GED

Tools

POS system

Job description

Planet Fitness in Limerick, PA is hiring a Customer Service Representative. The role requires friendly phone etiquette, member greetings, tour sign-ups, and assistance with amenities. You will handle transactions at the POS and promote PF classes, contributing to a clean and safe club.

Eligible applicants should have customer service experience, be 18+, and possess basic computer skills. This is a full-time, on-site position with a supportive team environment.