Customer Experience Specialist — Full-Time Growth Path

LoanMax Title Loans; Lenexa (KS); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist borrowers with loan products, evaluate vehicles, and manage accounts in person. This full-time in-store position requires clear communication and adherence to company policies. You’ll handle payments, data entry, and courteous reminders while supporting customers. We offer competitive pay, 6 paid holidays, paid vacation, training, and opportunities for career growth.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

Tools

Data entry software

Job description

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist borrowers with loan products, evaluate vehicles, and manage accounts in person. This full-time in-store position requires clear communication and adherence to company policies. You’ll handle payments, data entry, and courteous reminders while supporting customers. We offer competitive pay, 6 paid holidays, paid vacation, training, and opportunities for career growth.