Customer Experience Agent — Flexible Schedule & Growth

Nick Nunley - State Farm Agent; Louisville (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Nunley - State Farm Agent in Louisville, KY, is seeking a Customer Service Representative for their team. This role involves generating exceptional customer experiences, assisting with policy changes, and processing insurance claims.

The ideal candidate will possess strong communication skills and a detail-oriented approach. A supportive office culture and numerous benefits, including licensing reimbursement and a flexible schedule, are highlighted to attract a passionate and dedicated team member.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Nick Nunley - State Farm Agent in Louisville, KY, is seeking a Customer Service Representative for their team. This role involves generating exceptional customer experiences, assisting with policy changes, and processing insurance claims.

The ideal candidate will possess strong communication skills and a detail-oriented approach. A supportive office culture and numerous benefits, including licensing reimbursement and a flexible schedule, are highlighted to attract a passionate and dedicated team member.