Customer Experience Specialist — Flexible Schedule & Benefits

Brianarends; Kentucky; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Kentucky is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate will have strong communication and problem-solving skills, with a keen ability to handle customer inquiries. This role promises opportunities for career advancement and offers a competitive salary, health insurance, and other benefits.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

A leading insurance agency in Kentucky is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate will have strong communication and problem-solving skills, with a keen ability to handle customer inquiries. This role promises opportunities for career advancement and offers a competitive salary, health insurance, and other benefits.