Customer Experience Specialist | Flexible Schedule & Growth

Cecy Diaz Win - State Farm Agent; Arlington (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cecy Diaz Win - State Farm Agent in Arlington, TX is seeking a Customer Relations Representative to deliver exceptional client experiences. You will handle inquiries, maintain records, and support the agency’s growth with a friendly, professional approach.

This full-time role offers a supportive team environment, ongoing training, and opportunities for advancement, plus benefits like health insurance and a Simple IRA.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem solving

Customer service experience

Job description

Cecy Diaz Win - State Farm Agent in Arlington, TX is seeking a Customer Relations Representative to deliver exceptional client experiences. You will handle inquiries, maintain records, and support the agency’s growth with a friendly, professional approach.

This full-time role offers a supportive team environment, ongoing training, and opportunities for advancement, plus benefits like health insurance and a Simple IRA.