Customer Relations Specialist - Flexible Schedule & Growth

Titoresendez; Harlingen (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Titoresendez in Harlingen, Texas is seeking a Customer Relations Representative for their State Farm Agent team. In this role, you will create exceptional customer experiences, manage inquiries, and coordinate with agency team members to support the community.

The ideal candidate will possess strong communication and problem-solving skills, and the desire to excel in customer service. The company offers benefits including health insurance, flexible schedules, and training & development opportunities.

Qualifications

• Excellent communication and problem-solving skills are essential for this role.
• Experience in customer service is preferred but not mandatory.
• Ability to handle high-stress situations calmly is crucial.

Responsibilities

• Manage customer inquiries and resolve issues efficiently.
• Maintain and update customer records as necessary.
• Assist with strategies to retain customers.
• Coordinate with other departments to enhance customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Titoresendez in Harlingen, Texas is seeking a Customer Relations Representative for their State Farm Agent team. In this role, you will create exceptional customer experiences, manage inquiries, and coordinate with agency team members to support the community.

The ideal candidate will possess strong communication and problem-solving skills, and the desire to excel in customer service. The company offers benefits including health insurance, flexible schedules, and training & development opportunities.