Customer Experience Specialist - Flexible Hours & Tuition

Tailored Brands, Inc.; Tacoma (WA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Tuition reimbursement

Employee discount on first purchase

Ongoing discounts for Tailored Brands

Job summary

K&G Fashion Superstore in Tacoma, WA is seeking a part-time Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges and store credits, follow standard operating procedures, and maintain accurate cash handling and POS procedures.

The role values friendly, responsive service, product knowledge, and upselling, with flexible schedules, tuition reimbursement, and ongoing employee discounts.

Qualifications

• Experience delivering friendly, world-class customer service.
• Ability to handle purchases, returns, exchanges and store credits according to SOPs.
• Strong cash handling and basic POS proficiency.

Responsibilities

• Handle in-store purchases, returns, exchanges, and store credits with accuracy.
• Use suggestive selling to meet customer needs and boost sales.
• Assist with replenishing merchandise and maintaining store layout and cleanliness.
• Maintain knowledge of products, promotions, and store policies.

Skills

Customer service

Cash handling

Upselling

Product knowledge

Tools

POS system

Job description

K&G Fashion Superstore in Tacoma, WA is seeking a part-time Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges and store credits, follow standard operating procedures, and maintain accurate cash handling and POS procedures.

The role values friendly, responsive service, product knowledge, and upselling, with flexible schedules, tuition reimbursement, and ongoing employee discounts.