Customer Experience Associate — Flexible Hours + Tuition

Tailored Brands, Inc.; Roseville (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee discount

Discounts on Tailored Brands store

Job summary

K&G Fashion Superstore in Roseville, MI is seeking Customer Service Representatives to deliver a world-class shopping experience for every guest. You’ll handle purchases, returns, exchanges, store credits and discounts with accuracy and care.

Join a team that values learning, adaptability and teamwork. You’ll work with colleagues at all levels to maintain store standards, assist customers, and help merchandise flow on the floor with a friendly, customer-obsessed approach.

Qualifications

• Customer service mindset focused on delivering a world-class experience
• Willingness to learn and adapt to new programs
• Ability to work with associates at all levels and contribute to a positive environment

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounted transactions with accurate SOP adherence
• Incorporate suggestive selling techniques when assisting customers
• Assist with replenishing merchandise, store layout, recovery and housekeeping, and monitor floor stock and fitting rooms
• Maintain knowledge of product, POS instructions, promotions and advertisements

Skills

Customer service

Communication

Teamwork

Job description

K&G Fashion Superstore in Roseville, MI is seeking Customer Service Representatives to deliver a world-class shopping experience for every guest. You’ll handle purchases, returns, exchanges, store credits and discounts with accuracy and care.

Join a team that values learning, adaptability and teamwork. You’ll work with colleagues at all levels to maintain store standards, assist customers, and help merchandise flow on the floor with a friendly, customer-obsessed approach.