Customer Service Advocate - Flexible Hours & Discounts

K&G Fashion Superstore; Tacoma (WA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discounts on first purchase

Ongoing Tailored Brands discounts

Job summary

K&G Fashion Superstore in Tacoma, WA is seeking a Customer Service Representative to deliver a world-class experience across all customer touchpoints. You will handle purchases, returns, exchanges and store credits while assisting customers with questions and ensuring smooth operations.

We offer competitive hourly rates, flexible schedules, tuition reimbursement, and generous employee discounts on first purchases and ongoing Tailored Brands store discounts.

Qualifications

• Customer service mindset and world-class experience daily.
• Desire to learn and adapt to new programs.
• Ability to work with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounted transactions following SOPs.
• Incorporate suggestive selling and respond to customer inquiries.
• Assist with replenishing merchandise, store layout, floor stock and fitting rooms.
• Maintain knowledge of product information, promotions and ads.

Skills

Customer service

Willingness to learn

Team collaboration

Job description

K&G Fashion Superstore in Tacoma, WA is seeking a Customer Service Representative to deliver a world-class experience across all customer touchpoints. You will handle purchases, returns, exchanges and store credits while assisting customers with questions and ensuring smooth operations.

We offer competitive hourly rates, flexible schedules, tuition reimbursement, and generous employee discounts on first purchases and ongoing Tailored Brands store discounts.