Customer Service Rep — Flexible Hours, Tuition Reimbursement

K&G Fashion Superstore; Charlotte (NC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount on first‑p

Job summary

K&G Fashion Superstore in Charlotte, NC is hiring a Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges, and store credits while maintaining accurate cash handling and POS procedures.

The role requires a willingness to learn, ability to collaborate with colleagues at all levels, and a commitment to customer satisfaction. Enjoy competitive hourly pay, flexible schedules, tuition reimbursement, and generous employee discounts.

Qualifications

• Experience in delivering a world-class customer experience.
• Ability to learn and adapt to new programs.
• Ability to work well with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handle purchases, returns, exchanges, and store credits following standard operating procedures.
• Provide assistance using suggestive selling techniques and respond to customer inquiries.
• Assist with replenishing merchandise, store layout, and housekeeping; monitor floor stock and fitting rooms.
• Maintain knowledge of product information, POS instructions, promotions and advertisements.

Skills

Customer service

Job description

K&G Fashion Superstore in Charlotte, NC is hiring a Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges, and store credits while maintaining accurate cash handling and POS procedures.

The role requires a willingness to learn, ability to collaborate with colleagues at all levels, and a commitment to customer satisfaction. Enjoy competitive hourly pay, flexible schedules, tuition reimbursement, and generous employee discounts.