Customer Experience Specialist — Fast-Paced Growth

Kedia Corporation; Tulsa (OK); On-site; USD 30,000 - 45,000; Part time

Job summary

A global business services firm located in Tulsa, OK is seeking a Customer Service Representative. The ideal candidate will handle customer inquiries, maintain records of interactions, and resolve complaints effectively. Strong communication skills, active listening, and a service-oriented attitude are essential. This role offers a dynamic and growth-oriented environment, ideal for someone looking to develop their career in customer service.

Qualifications

• Experience in customer service roles.
• Ability to handle inquiries and resolve complaints effectively.
• Strong communication skills, both verbal and written.

Responsibilities

• Confer with customers to provide information about products or services.
• Keep records of customer interactions or transactions.
• Resolve customers' service or billing complaints.

Skills

Active Listening

Speaking

Service Orientation

Persuasion

Reading Comprehension

Critical Thinking

Writing

Tools

Autodialers

Contact center software

CRM software

Spreadsheet software

Job description

A global business services firm located in Tulsa, OK is seeking a Customer Service Representative. The ideal candidate will handle customer inquiries, maintain records of interactions, and resolve complaints effectively. Strong communication skills, active listening, and a service-oriented attitude are essential. This role offers a dynamic and growth-oriented environment, ideal for someone looking to develop their career in customer service.