Customer Experience Specialist — Denver Office

Miller International Inc.; Denver (CO); On-site; USD 26,863 - 28,929; Full time

Benefits offered by this job

Health, dental, and vision coverage

Retirement savings plan with company match

Paid time off including vacation and sick leave

Employee wellness and assistance programs

Job summary

Miller International Inc., located in Denver, Colorado, seeks a Customer Service Representative I to foster relationships with customers and account managers. The role involves providing exceptional service, resolving complaints, and maintaining satisfaction. Qualifications include 1-2 years in customer service, strong communication skills, and familiarity with Microsoft Office. Benefits include health coverage, a retirement plan, and paid time off. This position is not remote and offers competitive hourly pay between $19.50 - $21.00.

Qualifications

• Self-motivated with minimum supervision.
• Possess a positive attitude and team spirit.
• Strong planning and time management skills.

Responsibilities

• Provide excellent service to customers and account managers.
• Communicate via phone and email regarding orders.
• Handle customer complaints and provide solutions.

Skills

Customer service experience

Conflict resolution

Communication skills

Problem-solving skills

Attention to detail

Education

1-2 years’ experience in customer service support

Tools

Microsoft Office

Blue Cherry

Avaya

Shopify or ERP system experience

Job description

Miller International Inc., located in Denver, Colorado, seeks a Customer Service Representative I to foster relationships with customers and account managers. The role involves providing exceptional service, resolving complaints, and maintaining satisfaction. Qualifications include 1-2 years in customer service, strong communication skills, and familiarity with Microsoft Office. Benefits include health coverage, a retirement plan, and paid time off. This position is not remote and offers competitive hourly pay between $19.50 - $21.00.