Customer Experience Specialist (Delivery & Payments)

raymourotp; Langhorne (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Job summary

Raymour & Flanigan in Bucks County, PA is hiring a Customer Service Representative to bridge the gap between customers’ dreams and delivery realities. You’ll assist with scheduling deliveries, processing payments, and addressing questions with a friendly, professional demeanor.

A fast-paced team environment, strong communication, and flexible retail scheduling (days, nights, weekends, holidays) are essential as you contribute to a seamless shopping experience.

Qualifications

• Provide genuine, friendly, professional service.
• Demonstrate effective communication and interpersonal skills.
• Ability to listen actively and multitask in a fast-paced environment.
• Proactively resolve escalated customer issues.
• Support sales and operations teams to address customer concerns.

Responsibilities

• Assist customers with scheduling deliveries and processing payments.
• Address customer questions and concerns to ensure a positive experience.
• Collaborate with sales and operations to meet customer needs.

Skills

Customer service

Communication

Multitasking

Escalation handling

Flexibility

Team support

Job description

Raymour & Flanigan in Bucks County, PA is hiring a Customer Service Representative to bridge the gap between customers’ dreams and delivery realities. You’ll assist with scheduling deliveries, processing payments, and addressing questions with a friendly, professional demeanor.

A fast-paced team environment, strong communication, and flexible retail scheduling (days, nights, weekends, holidays) are essential as you contribute to a seamless shopping experience.