Customer Experience Specialist — Car Rentals

National Car Rental; Sioux Falls (SD); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental is hiring a Full Time Customer Experience Representative at the Sioux Falls Airport. This role provides superior customer service and facilitates the rental process efficiently.

The ideal candidate will have at least 2 years of customer service experience, a valid driver’s license, and be at least 18 years old. Benefits include paid time off, retirement savings plan, and health insurance.

Qualifications

• Must be at least 18 years old.
• Minimum of 2 years of customer service or sales experience.
• Must possess a valid driver’s license with good driving record.

Responsibilities

• Meet and greet customers in a professional manner.
• Provide superior, efficient customer service.
• Offer additional customer assistance like directions and local area information.
• Answer and place calls for reservations and inquiries.
• Notify management of customer and vehicle problems.

Skills

Customer service

Sales techniques

Communication

Problem-solving

Education

High School Diploma or G.E.D.

Job description

National Car Rental is hiring a Full Time Customer Experience Representative at the Sioux Falls Airport. This role provides superior customer service and facilitates the rental process efficiently.

The ideal candidate will have at least 2 years of customer service experience, a valid driver’s license, and be at least 18 years old. Benefits include paid time off, retirement savings plan, and health insurance.