Airport Customer Experience Specialist

National Car Rental; Des Moines (IA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k retirement plan with matching

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental is seeking a Customer Experience Representative at the Des Moines Airport. The role involves providing excellent customer service and facilitating the rental process for travelers.

Responsibilities include meeting customers, explaining rental terms, and assisting with vehicle returns. The position requires a minimum of 2 years of customer service experience and offers a starting pay of $17 per hour, along with various employee benefits.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• 2 years of experience in customer service or sales required.

Responsibilities

• Meet and greet customers in a professional manner.
• Provide superior customer service by explaining rental terms.
• Assist with customer queries via calls.

Skills

Customer service experience

Sales techniques

Communication skills

Education

High School Diploma or G.E.D.

Job description

National Car Rental is seeking a Customer Experience Representative at the Des Moines Airport. The role involves providing excellent customer service and facilitating the rental process for travelers.

Responsibilities include meeting customers, explaining rental terms, and assisting with vehicle returns. The position requires a minimum of 2 years of customer service experience and offers a starting pay of $17 per hour, along with various employee benefits.