Brand Experience Specialist - Baby Essentials

Carters Inc.; Riverside (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Tuition assistance

Career development

Diversity friendly

Job summary

Carter's in Riverside, California, is seeking a Sales Associate to be the first face of our brand for growing families. You will engage with new parents and grandparents, introduce baby essentials, and help families prepare for school days, while representing a welcoming and inclusive culture.

Responsibilities include greeting customers, resolving issues, supporting omnichannel shopping, handling POS transactions, and promoting our loyalty program.

Qualifications

• Strong customer service experience and engagement skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple tasks in a fast-paced retail setting.

Responsibilities

• Welcome customers and assist with product styles and benefits.
• Resolve issues proactively and maintain a busy, friendly environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute POS transactions and complete floor replenishment as needed.
• Explain promotions and loyalty programs to customers.
• Maintain a safe, clean store and minimize losses.

Skills

Customer service

Communication

Multitasking

Job description

Carter's in Riverside, California, is seeking a Sales Associate to be the first face of our brand for growing families. You will engage with new parents and grandparents, introduce baby essentials, and help families prepare for school days, while representing a welcoming and inclusive culture.

Responsibilities include greeting customers, resolving issues, supporting omnichannel shopping, handling POS transactions, and promoting our loyalty program.