Customer Experience Specialist

Raymour & Flanigan Furniture and Mattresses; Village of Patchogue (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Annual breakfast prepared by owners

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative in Village of Patchogue, New York. You will support customers by managing their deliveries and answering their inquiries in a professional, friendly manner.

The ideal candidate will have strong communication skills, organizational abilities, and flexibility to work a retail schedule. Raymour & Flanigan promotes an inclusive workplace and values personal merit and qualifications.

Join us and help enhance our customers' shopping experience!

Qualifications

• Genuine, friendly, personable, and professional service.
• Ability to communicate effectively in person and on the phone.
• Excellent listening skills and multi-tasking abilities in a fast-paced environment.
• Proactive in resolving escalated customer issues.
• Willingness to support team members and customer needs.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Acknowledge customer questions and concerns skillfully.
• Work independently and collaboratively to enhance customer experience.

Skills

Effective communication

Interpersonal skills

Organizational skills

Listening skills

Multi-tasking

Problem resolution

Job description

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative in Village of Patchogue, New York. You will support customers by managing their deliveries and answering their inquiries in a professional, friendly manner.

The ideal candidate will have strong communication skills, organizational abilities, and flexibility to work a retail schedule. Raymour & Flanigan promotes an inclusive workplace and values personal merit and qualifications.

Join us and help enhance our customers' shopping experience!