Customer Experience Specialist

Peripheral Energy, Inc.™; Grand Forks (ND); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

Peripheral Energy, Inc.™ is looking for a dedicated Customer Service Representative to join our team in Grand Forks, North Dakota. The selected candidate will answer calls, emails, and chat requests, assisting customers with their inquiries and orders.

Qualifications include a high school diploma and preferred experience with corporate phone systems. We offer training to ensure all representatives can provide excellent service. Join us for a fulfilling career in customer service!

Qualifications

• High school diploma or equivalent required.
• Experience with corporate phone systems preferred.
• Ability to handle customer complaints effectively.

Responsabilités

• Listen and document customer conflicts effectively.
• Answer customer queries via phone, email, and chat.
• Process customer orders, changes, and returns.

Connaissances

Customer Service Skills

Conflict Resolution

Formation

High school diploma or equivalent

Outils

Corporate phone systems

Description du poste

Peripheral Energy, Inc.™ is looking for a dedicated Customer Service Representative to join our team in Grand Forks, North Dakota. The selected candidate will answer calls, emails, and chat requests, assisting customers with their inquiries and orders.

Qualifications include a high school diploma and preferred experience with corporate phone systems. We offer training to ensure all representatives can provide excellent service. Join us for a fulfilling career in customer service!