Customer Experience Specialist

Peripheral Energy, Inc.™; Grand Forks (ND); On-site; USD 35,000 - 45,000; Full time

Job summary

Peripheral Energy, Inc.™ is looking for a dedicated Customer Service Representative to join our team in Grand Forks, North Dakota. The selected candidate will answer calls, emails, and chat requests, assisting customers with their inquiries and orders.

Qualifications include a high school diploma and preferred experience with corporate phone systems. We offer training to ensure all representatives can provide excellent service. Join us for a fulfilling career in customer service!

Qualifications

• High school diploma or equivalent required.
• Experience with corporate phone systems preferred.
• Ability to handle customer complaints effectively.

Responsibilities

• Listen and document customer conflicts effectively.
• Answer customer queries via phone, email, and chat.
• Process customer orders, changes, and returns.

Skills

Customer Service Skills

Conflict Resolution

Education

High school diploma or equivalent

Tools

Corporate phone systems

Job description

Peripheral Energy, Inc.™ is looking for a dedicated Customer Service Representative to join our team in Grand Forks, North Dakota. The selected candidate will answer calls, emails, and chat requests, assisting customers with their inquiries and orders.

Qualifications include a high school diploma and preferred experience with corporate phone systems. We offer training to ensure all representatives can provide excellent service. Join us for a fulfilling career in customer service!