Customer Experience Specialist

Peripheral Energy, Inc.™; Town of Boston (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Peripheral Energy, Inc.™ located in Town of Boston is seeking a Customer Service Representative. The role involves fielding calls, emails, and chat requests from customers regarding products and services, assisting with order placements, and ensuring excellent customer service.

Candidates with a high school diploma and experience in customer service or sales are preferred, but training is available for the right individuals. Join our team and help us enhance customer satisfaction!

Qualifications

• High school diploma or equivalent required.
• Preferred experience with corporate phone systems or switchboard.
• Customer service or sales background is a plus.

Responsibilities

• Listen, document, and help resolve conflicts with customers.
• Answer questions or handle complaints from customers.
• Field phone calls, emails, and chat requests.

Skills

Customer service experience

Sales experience

Education

High school diploma or equivalent

Tools

Corporate phone systems

Job description

Peripheral Energy, Inc.™ located in Town of Boston is seeking a Customer Service Representative. The role involves fielding calls, emails, and chat requests from customers regarding products and services, assisting with order placements, and ensuring excellent customer service.

Candidates with a high school diploma and experience in customer service or sales are preferred, but training is available for the right individuals. Join our team and help us enhance customer satisfaction!