Customer Experience Shift Leader

Kroger Family of Companies; Mayfield (KY); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Kroger Family of Companies in Mayfield, KY seeks a store leadership professional to oversee total store operations in the absence of the Store Manager. You will supervise cashiering, stocking, maintenance, and cleaning while upholding the company's values.

You will assist management in merchandising, labor control, safety, and customer service, fostering a welcoming environment and ensuring compliance with store policies.

Qualifikationen

• Supervisory/leadership experience required.
• Effective communication and reading skills.
• Ability to handle stressful situations.

Aufgaben

• Assist store management and team members in achieving a favorable customer shopping experience.
• Assist in leading teams in merchandising and operating initiatives.
• Identify store opportunities, develop timely solutions and action plans.
• Drive sales with store management while managing shrink.
• Assist in reducing turnover and maintaining consistent store operations.
• Assist in managing labor and supply costs to meet targets.
• Ensure returns/exchanges are handled per policy.
• Monitor inventory and stocking conditions to maintain ordering integrity.
• Promote a positive attitude and service mindset.
• Stay informed on ads and promotions; adhere to safety regulations.

Kenntnisse

Supervisory experience

Leadership

Customer service

Communication skills

Jobbeschreibung

Kroger Family of Companies in Mayfield, KY seeks a store leadership professional to oversee total store operations in the absence of the Store Manager. You will supervise cashiering, stocking, maintenance, and cleaning while upholding the company's values.

You will assist management in merchandising, labor control, safety, and customer service, fostering a welcoming environment and ensuring compliance with store policies.