Customer Experience Shift Lead

Walgreens; St. Pauls (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in North Carolina seeks a store associate to help open and close the store in the absence of management, manage cash and pricing, and assist with vendor deliveries. You will handle returns, refunds, and cash drops while ensuring accurate records at the registers.

The role emphasizes delivering a distinctive customer experience, assisting with everyday store operations, pricing, displays, and inventory control to support store performance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles required system start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers, ensuring accuracy.
• Delivers a distinctive and positive customer experience and assists with store operations as needed.

Skills

Leadership experience

Retail experience

English proficiency

Education

PTCB certification or pharmacy licence

Tools

Store systems knowledge

Job description

Walgreens in North Carolina seeks a store associate to help open and close the store in the absence of management, manage cash and pricing, and assist with vendor deliveries. You will handle returns, refunds, and cash drops while ensuring accurate records at the registers.

The role emphasizes delivering a distinctive customer experience, assisting with everyday store operations, pricing, displays, and inventory control to support store performance.