Customer Experience Shift Lead

Walgreens; Benton Township (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Retail Key Holder in Kansas to operate the store when management is not present. You will handle cash, assist customers, and maintain a welcoming shopping environment. The role also involves supervising team members, supporting inventory tasks, and ensuring store standards and policies are followed.

The position emphasizes reliability, basic merchandising, and customer service excellence, with pay in the advertised range and opportunities to grow within Walgreens.

Qualifications

• One year of leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred: PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash handling.
• Completes returns, refunds, cash drops, and provides change as requested.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Tools

Cash register system

Job description

Walgreens is seeking a Retail Key Holder in Kansas to operate the store when management is not present. You will handle cash, assist customers, and maintain a welcoming shopping environment. The role also involves supervising team members, supporting inventory tasks, and ensuring store standards and policies are followed.

The position emphasizes reliability, basic merchandising, and customer service excellence, with pay in the advertised range and opportunities to grow within Walgreens.