Customer Experience Service Advisor: Path to $100k+

Williston Graphic; Williston (ND); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Fast-paced work environment

Job summary

Red Rock Ford in Williston, ND is seeking a Service Advisor who excels in customer experience and automotive service. You will manage the service process from check-in to delivery, ensuring customer needs are met while maintaining efficiency.

The ideal candidate will have strong communication skills, be detail-oriented, and thrive in a fast-paced environment. Successful advisors can earn $100,000+ annually, with opportunities for growth within a dynamic team.

Qualifications

• Strong communication and people skills essential.
• Detail-oriented and organized approach required.
• Experience in a fast-paced automotive environment preferred.

Responsibilities

• Greet customers and perform vehicle walk‑arounds.
• Identify vehicle issues by listening to customer concerns.
• Prepare estimates and repair orders with accurate details.
• Communicate updates and manage appointments effectively.
• Assist in resolving customer concerns professionally.

Skills

Strong communication and people skills

Organized and detail‑oriented

Ability to multitask in a fast‑paced environment

Automotive knowledge preferred

Team‑first mindset with professionalism

Job description

Red Rock Ford in Williston, ND is seeking a Service Advisor who excels in customer experience and automotive service. You will manage the service process from check-in to delivery, ensuring customer needs are met while maintaining efficiency.

The ideal candidate will have strong communication skills, be detail-oriented, and thrive in a fast-paced environment. Successful advisors can earn $100,000+ annually, with opportunities for growth within a dynamic team.