Customer Experience & Scheduling Specialist

Stark Exterminators; Biloxi (MS); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Time off

Paid holidays

401(k) matching

Roth IRA

Medical insurance

Dental insurance

Vision insurance

HSA

Telemedicine

Life insurance

Disability insurance

Cancer insurance

Job summary

Stark Exterminators in Biloxi, MS is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external customers. The role is paid at an hourly rate based on experience, with a focus on scheduling, payments, and accurate record keeping for a busy service center.

You will handle inbound and outbound inquiries, assist with service coordination, and contribute to a positive customer experience while working within a supportive

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) work week.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist in scheduling service and updating customer files.
• Collect payments and maintain accurate records.
• Make outbound calls to ensure technicians are scheduled and accounts paid.
• Work in a team atmosphere to meet service center goals.

Skills

MS Office Suite

Professional appearance

40-hour work week

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Stark Exterminators in Biloxi, MS is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external customers. The role is paid at an hourly rate based on experience, with a focus on scheduling, payments, and accurate record keeping for a busy service center.

You will handle inbound and outbound inquiries, assist with service coordination, and contribute to a positive customer experience while working within a supportive