Service Center Customer Advocate

starkexterminators; Vero Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Life insurance

Job summary

Stark Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This hourly position is based on experience.

The role supports scheduling, payments, and account maintenance, with a team-driven environment and a robust benefits package including time off, holidays, 401(k), insurance, and more.

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) work week.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as first point of contact for internal or external customers.
• Assist in scheduling service and updating customer files.
• Collect payments and ensure accounts are paid.
• Connect with customers via outbound calls to coordinate technicians.
• Work in a team atmosphere to meet monthly goals.

Skills

Microsoft Office Suite

Problem-solving

Customer service

Education

High school diploma or equivalent

Job description

Stark Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This hourly position is based on experience.

The role supports scheduling, payments, and account maintenance, with a team-driven environment and a robust benefits package including time off, holidays, 401(k), insurance, and more.