Customer Experience & Sales Associate: Growth to Leadership

Express Wash Concepts; Bethel Park (Allegheny County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Training and growth opportunities

Recognition programs

Professional development

Unlimited Wash Club membership

50% off retail items

Company uniforms

Paid vacation

Job summary

Express Wash Concepts in Bethel Park, PA is hiring a Team Member to deliver outstanding customer service and drive sales of Unlimited Wash Club packages. Starting pay is $15.00 per hour, with opportunities to advance and succeed.

You'll greet customers, upsell products, learn the wash process, and work outdoors in a fast-paced environment. The role includes training, safety protocols, and a clear growth path from team member to leadership roles within the company.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Educate customers on the benefits of the Unlimited Wash Club.
• Greet and exceed customer expectations through strong first impressions.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through Quality Control checks.
• Comply with safety protocols and standard operating procedures.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment (computer, POS, etc.).
• Pitch memberships when interacting with new customers.
• Learn the wash process and equipment to expand knowledge.
• Perform other related duties as required.

Skills

Customer service

Sales

Flexible hours

Outdoor work

Education

High school diploma or equivalent

Job description

Express Wash Concepts in Bethel Park, PA is hiring a Team Member to deliver outstanding customer service and drive sales of Unlimited Wash Club packages. Starting pay is $15.00 per hour, with opportunities to advance and succeed.

You'll greet customers, upsell products, learn the wash process, and work outdoors in a fast-paced environment. The role includes training, safety protocols, and a clear growth path from team member to leadership roles within the company.