Customer Experience & Growth Advocate

Express Wash Concepts

Pittsburgh (Allegheny County)

On-site

USD 17,000 - 24,000

Full time

4 days ago

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Benefits offered by this job

Pay increases

Recognition programs

Ongoing training

Unlimited Wash Club membership

50% off retail items

Company uniforms

Paid vacation

Job summary

Express Wash Concepts in Pittsburgh is seeking a Team Member for our Clean Express Auto Wash location. Start at $15.00/hour with opportunities to advance, training, and growth as part of a fast-growing, award-winning company that cares about customers and communities.

You will deliver exceptional service, promote Unlimited Wash Club, upsell products, handle POS transactions, and help ensure safety and quality on-site. Outdoor work in all weather is required.

Qualifications

High school diploma or equivalent, or current enrollment.
Ability to work flexible hours, including weekends.
Willingness to stand, lift up to 25 lbs regularly and 50 lbs occasionally.

Responsibilities

Provide exceptional customer service and promote monthly unlimited packages.
Greet customers and create a positive first impression.
Upsell products and present wash club membership options.
Educate customers on Unlimited Wash Club benefits.
Operate basic retail equipment (POS) and handle transactions.
Maintain safety and quality control standards.
Assist with escalated customer issues calmly.
Learn wash process and equipment for knowledge growth.

Skills

Customer service

Upselling

Sales

Education

High school diploma or equivalent

Tools

POS system

Job description

You will deliver exceptional service, promote Unlimited Wash Club, upsell products, handle POS transactions, and help ensure safety and quality on-site. Outdoor work in all weather is required.

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