Customer Experience & Sales Associate

Bass Pro Shops; Woodbury (MN); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Woodbury, MN is seeking a Customer Relations Associate to greet customers, assist with product selection, and ensure a positive shopping experience. You will handle merchandise returns, process refunds or exchanges, and operate the store's POS system with accuracy.

The role also includes securing firearms, logging vendor visits, and supporting programs such as CLUB Membership and In-Store Pick-up.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate in a friendly and professional manner.
• Ability to operate a computerized Point of Sale register system.
• Ability to calculate figures and make change.

Responsibilities

• Greet customers in a prompt and friendly manner.
• Handle merchandise returns and process refunds or exchanges.
• Assist customers with product needs and make recommendations.
• Secure firearms with trigger locks as required.
• Check in vendor representatives and manage visitor badges.
• Keep work area clean and well stocked.
• Promote store programs including CLUB Membership and in-store pickup.

Skills

Customer service

Communication skills

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Woodbury, MN is seeking a Customer Relations Associate to greet customers, assist with product selection, and ensure a positive shopping experience. You will handle merchandise returns, process refunds or exchanges, and operate the store's POS system with accuracy.

The role also includes securing firearms, logging vendor visits, and supporting programs such as CLUB Membership and In-Store Pick-up.