Customer Experience & Sales Associate

Goodwill Central Texas; Pflugerville (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Central Texas is seeking a customer-focused associate to handle fast, friendly POS transactions and to maintain merchandising standards on the sales floor. The role emphasizes delivering positive customer experiences and maintaining a clean, safe store environment.

Responsibilities include greeting customers, processing payments, discounts, and refunds, and assisting with training and store operations. A high school diploma and ability to work with diverse customers are preferred.

Qualifications

• Ability to read, write, and speak English.
• Ability to work independently and coordinate multiple projects.
• Excellent organizational skills, ability to prioritize.
• Excellent decision-making skills.
• Strong customer service mindset.
• Ability to interact with a diverse population in a human-services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.

Responsibilities

• Process payments, refunds, and promotional discounts according to procedure.
• Maintain workstation in a clean and organized manner.
• Assist in training for new customer service associates.
• Execute merchandising standards and pricing guidelines.
• Follows policies and procedures and executes directives in a timely manner.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Initiative

Diversity & inclusion

Education

High school diploma

Job description

Goodwill Central Texas is seeking a customer-focused associate to handle fast, friendly POS transactions and to maintain merchandising standards on the sales floor. The role emphasizes delivering positive customer experiences and maintaining a clean, safe store environment.

Responsibilities include greeting customers, processing payments, discounts, and refunds, and assisting with training and store operations. A high school diploma and ability to work with diverse customers are preferred.