Customer Experience Sales Advisor

Warby Parker; San Jose (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) plan

Parental leave

Short-term disability

Employee Stock Purchase Plan (ESPP)

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and drive the glasses-shopping experience. You will share Warby Parker's values on the sales floor, provide expert product knowledge, and contribute to process improvements across retail locations.

This role emphasizes teamwork, proactive problem-solving, and a passion for fashion and technology. Ideal candidates bring customer-facing experience in a service-minded environment, strong communication skills, and a collaborative

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to communicate effectively with a variety of people.
• Organized, attentive, and detail-oriented.
• Entrepreneurial spirit with a passion for fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through wonderful service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers alike, and be ready to lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Communication skills

Organized and detail-oriented

Entrepreneurial spirit

Interest in fashion and technology

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and drive the glasses-shopping experience. You will share Warby Parker's values on the sales floor, provide expert product knowledge, and contribute to process improvements across retail locations.

This role emphasizes teamwork, proactive problem-solving, and a passion for fashion and technology. Ideal candidates bring customer-facing experience in a service-minded environment, strong communication skills, and a collaborative