Customer Experience & Glasses Style Advisor

Warby Parker; San Ramon (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid sick leave

Paid Holidays

Vacation days

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and contribute to a fast-growing retail team. You will share Warby Parker's brand values, demonstrate product knowledge, and guide customers through a delightful glasses-shopping experience.

You are energized by fashion and technology, comfortable working in a dynamic environment, and ready to support colleagues while upholding an inclusive, respectful culture.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver.
• Positive team player who leads by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service

Communication

Team collaboration

Problem-solving

Attention to detail

Organized

Entrepreneurial spirit

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and contribute to a fast-growing retail team. You will share Warby Parker's brand values, demonstrate product knowledge, and guide customers through a delightful glasses-shopping experience.

You are energized by fashion and technology, comfortable working in a dynamic environment, and ready to support colleagues while upholding an inclusive, respectful culture.