Glasses Style & Customer Experience Advisor

Warby Parker

Los Gatos (CA)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Vision insurance
Dental insurance
Paid time off
Free eyewear
401(k) plan
Parental leave
Short-term disability
Employee Stock Purchase Plan
EAP

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding customer service in our retail locations. You will engage customers with the Warby Parker brand, share product knowledge, and help create a memorable glasses-shopping experience.

The role emphasizes initiative, adaptability, and teamwork in a fast-paced environment. It suits individuals who enjoy fashion and technology and aspire to contribute to our mission across the country.

Qualifications

  • Customer-facing experience in a service-minded environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced, high-growth setting.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker's values and brand philosophy on the sales floor
  • Delight customers through wonderful service
  • Demonstrate product knowledge and offer style advice
  • Dream up ways to reinvent the retail and glasses-shopping experience
  • Lend a hand to teammates and foster an inclusive culture

Skills

Customer service
Communication
Product knowledge
Team player
Problem-solving

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding customer service in our retail locations. You will engage customers with the Warby Parker brand, share product knowledge, and help create a memorable glasses-shopping experience.

The role emphasizes initiative, adaptability, and teamwork in a fast-paced environment. It suits individuals who enjoy fashion and technology and aspire to contribute to our mission across the country.

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