Experience-Driven Glasses Sales Advisor

Warby Parker; Somerville (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life & AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service, share product knowledge, and guide customers through a thoughtful glasses-buying experience. You will embody the Warby Parker brand on the floor, delight customers with genuine service, and contribute to ongoing improvements in our retail approach.

You will be part of a fast-growing team, bringing enthusiasm for fashion and technology, and collaborating across departments to ensure every guest leaves with a

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver.
• Positive team player who leads by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.
• Entrepreneurial spirit and willingness to learn.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style advice.
• Contribute to reinventing the retail and glasses-shopping experience.
• Anticipate team and customer needs and lend a hand when needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service experience

Proactive problem-solver

Team player

Effective communicator

Organized & detail-oriented

Entrepreneurial spirit

Interest in fashion & tech

Not LEIE-listed

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service, share product knowledge, and guide customers through a thoughtful glasses-buying experience. You will embody the Warby Parker brand on the floor, delight customers with genuine service, and contribute to ongoing improvements in our retail approach.

You will be part of a fast-growing team, bringing enthusiasm for fashion and technology, and collaborating across departments to ensure every guest leaves with a