Customer Experience & Style Advisor

Warby Parker; Colorado Springs (CO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and share our brand story in-store. You will engage customers, showcase product knowledge, and help create a memorable glasses-shopping experience tailored to individual style.

As a proactive team member, you will collaborate to innovate retail processes and support colleagues, contributing to a friendly, inclusive store culture across locations.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to communicate clearly with diverse customers.
• Willingness to learn and adapt in a fast-paced setting.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent the retail and glasses-shopping experience.
• Anticipate the needs of your team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service orientation

Excellent communication

Team player

Adaptability

Proactive problem solving

Organized and detail-oriented

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and share our brand story in-store. You will engage customers, showcase product knowledge, and help create a memorable glasses-shopping experience tailored to individual style.

As a proactive team member, you will collaborate to innovate retail processes and support colleagues, contributing to a friendly, inclusive store culture across locations.