Sales Advisor — Glasses & Customer Experience Pro

Warby Parker; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid holidays and vacation days

401(k) retirement plan

Employee Stock Purchase Plan

Parental leave

Paid sick leave

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service and share expert fashion-forward eyewear knowledge across our retail locations. You will engage shoppers, explain products, and embody the Warby Parker brand on the sales floor.

You will collaborate with teammates to create a welcoming, inclusive store environment while contributing ideas to improve the overall shopping experience and store performance.

Qualifications

• Customer-facing experience in service-minded environments.
• Proactive problem-solving in unexpected situations.
• Strong communication with diverse people.

Responsibilities

• Represent Warby Parker values on the sales floor.
• Delight customers with excellent service and product knowledge.
• Share style advice and drive sales through thoughtful interactions.
• Contribute to improvements in retail processes and initiatives.
• Support teammates and foster an inclusive store culture.
• Collaborate to ensure a smooth customer experience.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Effective communication

Organized

Energetic self-starter

Interested in fashion and tech

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service and share expert fashion-forward eyewear knowledge across our retail locations. You will engage shoppers, explain products, and embody the Warby Parker brand on the sales floor.

You will collaborate with teammates to create a welcoming, inclusive store environment while contributing ideas to improve the overall shopping experience and store performance.