Customer Experience Retail Associate

The TJX Companies, Inc.; Ridley Township (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid time off

Job summary

The TJX Companies, Inc. is seeking a Marshalls Retail Associate in Pennsylvania. You will deliver friendly customer service, maintain store standards, and support multiple areas of the store to meet business needs.

You should be able to handle a flexible schedule, engage with customers, and work well with peers. The company emphasizes a safe, inclusive, and discount-friendly workplace with opportunities for development.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with all customers and embodying customer experience principles.
• Adhere to operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support the needs of the business.
• Accurately ring customer purchases/returns and assist with processing.
• Promote credit and loyalty programs and maintain merchandising standards.
• Maintain store cleanliness and organization and participate in safety initiatives.
• Support and participate in shrink reduction goals and programs.
• Other duties as assigned.

Skills

Customer service

Flex schedule

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a Marshalls Retail Associate in Pennsylvania. You will deliver friendly customer service, maintain store standards, and support multiple areas of the store to meet business needs.

You should be able to handle a flexible schedule, engage with customers, and work well with peers. The company emphasizes a safe, inclusive, and discount-friendly workplace with opportunities for development.