Retail Experience Associate | Customer Service & Discounts

Winners Merchants International, L.P.; Philadelphia (Philadelphia County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Short/long term disability

Scholarship program

Job summary

TJX Companies, Inc. is seeking a customer-focused associate for Marshalls in Philadelphia. You will engage with customers, process purchases, maintain store standards, and support credit and loyalty programs to enhance the shopping experience.

The role emphasizes teamwork, adaptability, and adherence to safety and loss prevention practices, with opportunities to grow within the TJX family of brands. This position offers an hourly pay range and comprehensive benefits.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows procedures
• Processes and prepares merchandise for the sales floor following company procedures
• Initiates and participates in store recovery as needed
• Maintains cleanliness and organization of the sales floor and store
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies, and procedures
• Supports loss prevention goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

TJX Companies, Inc. is seeking a customer-focused associate for Marshalls in Philadelphia. You will engage with customers, process purchases, maintain store standards, and support credit and loyalty programs to enhance the shopping experience.

The role emphasizes teamwork, adaptability, and adherence to safety and loss prevention practices, with opportunities to grow within the TJX family of brands. This position offers an hourly pay range and comprehensive benefits.