Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Owings Mills (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Paid holidays

Job summary

The TJX Companies, Inc. seeks a friendly retail associate to deliver a high-quality customer experience in Marshalls stores. You will engage customers, process transactions, promote programs, and keep the sales floor clean and organized.

You will work closely with team members in a fast-paced environment, supporting store operations and loss-prevention standards while delivering on company merchandising procedures and goals.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. seeks a friendly retail associate to deliver a high-quality customer experience in Marshalls stores. You will engage customers, process transactions, promote programs, and keep the sales floor clean and organized.

You will work closely with team members in a fast-paced environment, supporting store operations and loss-prevention standards while delivering on company merchandising procedures and goals.