Retail Merchandise Associate | Customer Experience

The TJX Companies, Inc.; Harrisburg (Dauphin County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision benefits

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Inc., invites you to join a team focused on delivering a highly satisfying customer experience in our Harrisburg, PA store. You will engage customers, uphold store standards, and assist across departments as needed to meet business demands.

The role emphasizes strong communication, multitasking, and the ability to adapt to changing directions while maintaining a welcoming store atmosphere. Prior retail exposure is a plus.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and respond to changes quickly.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience practices with customers and teammates.
• Maintain a clean and organized store environment.
• Accurately ring customer purchases and returns, count change.
• Promote credit and loyalty programs.
• Follow merchandising procedures and standards.
• Prepare merchandise for the sales floor and restock as needed.
• Support store recovery and safety practices.
• Participate in shrink reduction and loss prevention efforts.

Skills

Customer service

Flexible hours

Communication

Attention to detail

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., invites you to join a team focused on delivering a highly satisfying customer experience in our Harrisburg, PA store. You will engage customers, uphold store standards, and assist across departments as needed to meet business demands.

The role emphasizes strong communication, multitasking, and the ability to adapt to changing directions while maintaining a welcoming store atmosphere. Prior retail exposure is a plus.